Privacy Policy

Last updated: August 2026

INDUS Property Nepal (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you contact us — including through our WhatsApp business number — and how we use it.

Information We Collect

When you message INDUS Property Nepal on WhatsApp, we may collect:

• Your name and phone number, as provided to us via WhatsApp
• The content of the messages you send us
• Property preferences you share, such as whether you’re looking to buy or rent, preferred location, budget range, and timeline

How We Use Your Information

We use the information you share with us to:

• Respond to your property inquiries
• Match you with relevant property listings
• Have one of our agents follow up with you directly
• Improve our services

How We Communicate With You

Our WhatsApp number uses an automated assistant to provide instant replies and gather your initial requirements. A member of our team may follow up with you personally based on the information you provide.

Data Sharing

We do not sell your personal information. Your information is used internally by INDUS Property Nepal and our service providers (such as messaging and hosting infrastructure) solely to operate our WhatsApp customer service.

Data Retention

We retain your conversation and contact information for as long as needed to assist you with your property search, or as required for our business records.

Your Rights

You may contact us at any time to ask what information we hold about you, request corrections, or request deletion of your data.

Contact Us

If you have any questions about this privacy policy or how your data is handled, contact us at:

• Email: induspropertynepal@gmail.com
• Phone: +977 984-5877861
• Address: Imadol, Lalitpur, Nepal